April 6, 2025

22 thoughts on “Falling Apart · AIR INDIA Business Class 🇮🇳 Delhi ✈ Dubai 🇦🇪 Maintenance? What Maintenance?

  1. Forgot to mention… No, I didn't get that refund 🤦🏼‍♂😅 … Also, I meant to say "Royal Air Force Base" and some how, "US Air Force" came out.

  2. Wow, this is horrible on all fronts!
    And there I thought my worst plane ride was by BA Business or AA First Class. They look like Persian palaces compared to this AI whatever… "chair" class, if I may call it. 😄

    Dang it! All my life, I avoided AI like a plague, only this time, I booked my trip to DEL by AI First Class from Toronto because I got a great deal with Aeroplan points.
    Too late to rectify my mistake.

  3. Tbh I get it when air India has issues with old fleet but simple things like planes not being clean aren’t acceptable, and from what I’ve observed air India isn’t doing much to repair these broken IFE’s and seats it’ll be a long few years before air India becomes decent

  4. Indian government is short sighted.
    Killing Vistara in this merger is actually taking out the better of the two airlines.

    A big AirIndia will fail as ONE strike by employees will ground a big company.

    They then will break Air India into multiple airlines.

    I will never fly air India.

    I flew JL with a 11 stop over in Tokyo instead of flying AirIndia direct from India to SFO.

  5. If I was in charge, I would set up some KPIs and have an internal competition.

    The best airline becomes AirIndia.

    If current AirIndia is not the winner, they are shut down, the new Air India has option to acquire equipment and or staff.

    That would have little some fire in the belly.

  6. for all the China haters and India lovers, this is the reality. and all the Western MNCs rushing to India to open up shop with pathetic infrastructure…TQ for your impartial views

  7. Have you…what does the aircraft cabin smell like when you enter? Last time I flew with Air India, it had a very strong smell….spicy or pungent. Wasn't a fan of it….The best relief for my nose is when I entered Singapore airport LOL. Would like to know what scent every airline uses in their cabin, that would be interesting. ….Apart from that, this needs some real work. Like I knew their old planes were not a fun place to sit, but it looks like it got worse over the years.

  8. I think this guy is pro against Air India, he has no business to mention SIA relationship with AI/Vistara..let him join me flying other international brands, his home work is not that great ,Indians as always take inputs & suggestions from any one to make the change or the differentiate, don't fly next time in Air India, till you meet me ..I shall show you the difference .how some of the US airways collapsed and many more, we are trying to revive and we will as per plan…

  9. A small update that ai started to reburbish these jets and they started with the 320 neos so it possible next time you fly air india you might get a refurbished one tatas have improved the server by alot compared to before(just general no harm i have also been in a similar situation on a 9h and 7h with ai in eco class)

  10. Hi TFFT! My sentiments too. The management should fix these by now! It is high time! I had taken a flight to Dubai from Mumbai on the 787 and it was in terrible shape. broken IFE, seats etc. A very run down and broken cabin feel. To add to it , we boarded on time and then there was a power failure which lead to us sitting in the aircraft for almost 2 hours! I wonder why the pre departure checks were not done. After such delay , the flight took off, and the passengers seated on the bassinet seat row , experienced an unwanted shower, as water leaked from the ceiling on to them while taking off. The food served – I would not feed it to even to any living thing! I completely agree with your sentiment, that having a duopoly is going to be bad for Indian consumers. The GOI and GOS should not have given clearance for merging the airlines. Our only hope is that they allow other smaller airlines to flourish and open up more routes under the bilateral agreements to keep them in check

  11. Just got back from an Air India flight and the experience was nothing short of horrific. Thought I’d see what other people’s options were on this absolute shambles of a carrier….

    Insulting conditions even for livestock to be travelling in 🤢🤮

  12. Hi Kevin,
    You are 100% correct, I booked my wife on this flight just 2 days ago and she had the same thing to say, inoperable seats and IFE screens, stuck tray tables and dirty cabins the lot, except she didn't have the A Team of flight attendants you did and I am hoping that their restoration can help them improve as they go on.

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